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INFORMATION SECURITY POLICY
Thank you for visiting the website https://hoanggiaagri.com/, operated by the Hoang Gia Agricultural Import and Export Production Trading Company Limited. We respect and are committed to securing your private information. Please read the privacy policy below to understand the commitments we make to respect and protect the rights of visitors.
The privacy policy will explain how we collect, use, and (in some cases) disclose your personal information. The policy will also outline the steps we take to secure customer personal information. Lastly, the privacy policy will explain your choices regarding the collection, use, and disclosure of your personal information.
Protecting personal data and building trust with you is crucial to us. Therefore, we will use your name and other related information in accordance with the content of the privacy policy. We only collect necessary information related to transactional activities.
We will retain customer information for the period required by law or for a specific purpose. You can access the website and browse without providing personal details. At that time, you are anonymous, and we cannot identify you unless you log into your account.
1. Purpose and Scope of Collection
HoanggiaAgri acknowledges and respects the security information of individuals logging into the https://hoanggiaagri.com/ website. This policy includes personal information that Hoanggia Agri holds and explains how HoanggiaAgri intends to use, manage, and protect customer personal information when customers log into the HoanggiaAgri website or place orders through https://hoanggiaagri.com/.
HoanggiaAgri may adjust this privacy policy whenever deemed necessary, so please visit the website regularly to update new information. This information security policy is effective from June 1st, 2023.
Customers are responsible for the security and preservation of all service usage activities under their registered username, password, and email. Additionally, customers are obligated to promptly inform the https://hoanggiaagri.com/ website of any unauthorized, abusive, security-violating use, and the retention of third-party usernames and passwords for appropriate resolution.
2. Scope of Information Use
HoanggiaAgri may use the personal information provided by customers and process this information to provide goods and services to customers. Generally, we will use this personal information in a manner that customers desire, including but not limited to the following purposes:
- Introducing and providing the latest products, services, and promotions to customers or information about products and services that HoanggiaAgri deems beneficial to customers.
- Confirming orders or confirming the status of customer registration.
- Sending notifications about information exchange activities between customers and the https://hoanggiaagri.com/ website.
- Preventing activities that may harm customer user accounts or impersonate customers.
- Communicating, providing customers with any information about the company that customers request, and resolving issues with customers in special cases.
- Informing customers of changes on the HoanggiaAgri website.
- Managing marketing research programs.
- Not using customer personal information for purposes other than confirming and contacting related to transactions on https://hoanggiaagri.com/.
3. Information Sharing
HoanggiaAgri will not provide any customer's personal information to unrelated third parties so that they can use this information for direct marketing to customers. HoanggiaAgri may use affiliated companies to operate and maintain the website or for other purposes related to business activities, and these companies will receive customer information to fulfill these requests. HoanggiaAgri reserves the right to share customer personal information in certain cases where government agencies request information for investigative purposes or other requests as stipulated by law.
The personal information that customers have registered on the HoanggiaAgri website may be shared with third parties:
- Providers we hire to perform certain services, such as sending letters to customers.
- To fulfill the purposes of customer registration of personal information.
- If customers agree to share this personal information.
- If the government requires the sharing of this personal information.
- If the customer's personal information is collected by a marketing entity, it will be provided to this marketing entity for research and marketing purposes if the customer agrees.
4. Information Storage Period
Customer personal data will be stored until there is a request for cancellation or until the customer logs in and initiates cancellation.
Customers have the right to independently check, update, adjust, or cancel their personal information by logging into their account and editing personal information or requesting such actions.
5. Commitment to Customer Personal Information Security
The personal information of customers on the https://hoanggiaagri.com/ website is committed to absolute security according to the personal information protection policy. The collection and use of each customer's information are only carried out with the customer's consent, except in cases where other legal provisions apply.
No usage, transfer, provision, or disclosure to any third party regarding customer personal information is allowed without the customer's explicit consent.
In the event of a server storing information being attacked by hackers, leading to the loss of customer personal data, https://hoanggiaagri.com/ will be responsible for promptly notifying the relevant authorities for investigation and resolution and informing affected customers.
Absolute security is ensured for all customer online order information, including digitally invoiced accounting documents, on https://hoanggiaagri.com/.
The management board of https://hoanggiaagri.com/ requests that individuals, when registering/purchasing as customers, must provide complete and relevant personal information, including: Full name, contact address, email, phone number, contact address, and take responsibility for the legal accuracy of these details. The management board of https://hoanggiaagri.com/ is not responsible and will not address any complaints related to the customer's rights if it is found that all the personal information provided by the customer during the initial registration is inaccurate.
Thank you for your reading!